FAQs

1. Can I change my order?

Answer: We’re unable to make any changes to your order once you’ve submitted your order. 

2. May I request a refund?

Answer: Given the digital and intangible nature of our products, unfortunately all sales are final and refunds cannot be issued for any products once they have been purchased. As soon as a product is accessed or downloaded, the sale is complete.

3. When will my order ship?

Answer: After your payment is verified, it may take up to 24 hours to process and deliver your order to your inbox.

4. I need to change something on my order. How can I do that?

Answer: If you need to change or cancel your order, please contact us immediately. Once we have processed your order, we will be unable to make any changes.

5. How do I know if my order has submitted? Can I track it?

Answer: Once your order is complete, you will receive an email.

6. Do you ship globally?

Answer : No. Our products download to your inbox. 

7. Is my personal information kept private?

Yes, in accordance with the new and updated data protection act we promise to keep your information private and secure.

8. What can I do if my order is going to the wrong email address?

Please contact us immediately with the correct email.  Your order will deliver to your inbox.